FAQ

Passport Photos

Fingerprinting Service

When can I get my picture taken?

Pictures can be taken anytime during our hours of operation at the New Urban Registry located at:
#1138 10 Avenue SW,
Calgary,
AB T2R 0B6

Can I wear my glasses?

We do not recommend that you wear eyeglasses for your passport photos. The passport office will reject a photo for the slightest reflection or glare, even on the frame or rim of your eyeglasses.

How long does it take?

It takes a minute to take the picture and a few minutes to have it ready. You can be in and out of the store in less than 10 minutes!

Do you take baby passport photos?

Yes, we are family friendly! We take passport and visa photos for children and babies. Please allow extra time because taking photos of babies can be challenging.

What should I wear?

White tops and light coloured tops are not recommended. The passport office requires sufficient contrast between you and the white background. Head coverings except those worn for religious reasons are not allowed. Head coverings should also be dark-coloured to provide sufficient contrast. No hats, ball caps or sunglasses in the hair! Please also avoid large and reflective jewelry and earrings.

What other services do you provide?

We provide photos for Firearm Permits, Work Permits, Security Guard Licenses, Medical Marijuana, Correctional Services, International Driver Permits, US Passports and much more!

How Long is the Appointment?

Your first set of fingerprints takes around 15 minutes

Do You Have Parking?

Yes, we have Free parking & wheelchair access

Where are you located?

Located across 10th Avenue SW from the Midtown COOP same location as New Urban Registry

What are your hours of operation?

Hours of Operation:
Mon-Wed:              8:00am – 6:00pm

Thu:                         8:00am – 8:00pm

Fri:                           8:00am – 6:00pm

Sat:                         10:00am – 4:00pm

Most Sun & Holidays:  12:00pm – 4:00pm

What documents should I bring to my appointment?

PLEASE BRING:

  1. Two pieces of government ID
  2. Letter of Direction
  3. If Hypoallergenic soap is required, please bring it with you also.

Note:

All photo identification with an expiry must not have expired.

Do you have more questions?

Call us today: (403) 262 9999

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